Reviews for ISP: Pegasus Web Technologies
Servlets.com | ISP Reviews
The following comments have been recorded for "Pegasus Web Technologies".
Average Overall Score: 1.0
Average Features Score: 1.3
Average Reliability Score: 1.0
Average Support Score: 1.0
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ISP Loses Files , Does not Return Email Calls
Date: December 7, 2000
PWebTech started well, but quickly went downhill.
Inaccurate Website (Servlets *not* available on NT as was claimed). Loss of Files (inc. Customer Data). No response to Calls / Emails despite repeated attempts. No Support for Setting up Servlets.
Use PWebTech at your own risk!
PWebTech seem to have no customer support
Date: October 25, 2001
Reviewer: Steven Cole
I haven't received an answer to any of my emails (which I have reposted to them), I have given up and moved to another host.
I just hope they read my email asking for cancellation of my account.
Date: November 28, 2001
Reviewer: Drew Falkman
This company sucks. Their support is sporadic at best, they have GNUJSP, which only supports JSP 1.0 specs (no session.getAttribute() among other things)
I strongly recommend against using.
Tech guy had never heard of Tomcat
Date: February 22, 2002
I called their sales line to see if I wanted to sign up, and it was answered immediately by a Unix technician. Usually you are trying to get through the salespeople to talk to a technical person, but after talking to this guy for a minute, it was the other way around. He had never heard of Tomcat before. I kept throwing out terms like "JVM, Java app server, Resin" but i don't think he understood any of them. When I asked them how they run servlets, he said "Apache Java," which is like me asking "What kind of web servers? Unix? NT?" and him saying, "Cisco routers." I asked if I could restart the Java server, and he said I could call in and do it, since it is a global reboot. So the 50 times a day I need to reload classes, I (a) have to call them, and (b) they restart everyone's servers? Sounds fishy.
Anyway, unfriendly guy made no offers to transfer me to someone who knew what they were talking about, so I hung up. Maybe if I had talked to someone different, I would have gotten a good answer, since they look like a decent service. But if that's how unwilling to be helpful the people who answer the sales line are, then can you imagine trying to get support once you have already given them your money? I dunno. I had a great feeling about them till I called. Good luck all.
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